Quality Function Deployment Online Certification and Training

Instructor-led Online Training with Practice Sessions: 02 Hours

Lean6SigmaPro

To equip participants with the knowledge, skills, and tools necessary to effectively apply QFD principles and learn how to systematically translate customer requirements into design and process specifications, driving continuous improvement and enhancing customer satisfaction within their organizations.

• Professionals with 0-10 years of experience.
• Diploma holders/Graduates/Postgraduates from any discipline.
• Any professional seeking to accelerate his/her corporate career.
• Anyone keen to learn Quality Function Deployment

Diploma holders/ Graduates / Post graduates.

Srinivas TV - Click to view full profile

• Certified Master Black Belt & a passionate trainer
• Over 20 years in the field of Lean Six Sigma
• Executed/Mentored over 300 Lean Six Sigma projects with $30+ Saving.
• Trained over 5000 professionals across industries.
• Corporate Lean Six Sigma trainer for Fortune 50 Companies

• Examination fee.
• E-Certificate.
• 02+ hours of Instructor-led online training.
• One QFD Knowledge Book.
• Access to QFD Templates for Practice.
• Practical Support on a need basis.

• 1.0 Introduction to Quality 
• 2.0 Cost of Quality (COQ)
•    2.1 Cost of Good Quality (COGQ)
•    2.2 Cost of Poor Quality (COPQ)
• 3.0 Optimum Quality Levels
• 4.0 Quality Leaders (Juran, Deming, Shewhart, Ishikawa)
• 5.0 Introduction to Quality Function Deployment (QFD)
•    5.1 What is QFD
•    5.2 Importance of QFD in Product and Service Development
• 6.0 Understanding Customer Requirements
•    6.1 Customers in Lean Six Sigma Projects
•    6.2 Techniques for capturing Voice of Customer (VOC)
• 7.0 House of Quality (HOQ)
•    7.1 Introduction to the House of Quality Matrix
•    7.2 Components of House of Quality Matrix
• 8.0 Create a House of Quality diagram (Case study-based)