Quality Function Deployment Online Certification and Training

Quality Function Deployment


2 Hours of Instructor-led Online Training

June 11 - June 11
19:00 - 21:00 IST
Instructor-led Online Training
(Tuesday Only)

Project Mentoring Dates
Instructor-led Online Training


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Curriculum with maximum hours of training & Minitab practice in the industry
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Quality Function Deployment

Quality Function Deployment

Quality Function Deployment (QFD) is a powerful tool within the Lean Six Sigma methodology, aimed at translating customer requirements into specific product or service characteristics. By systematically aligning customer needs with design and manufacturing processes, QFD helps organizations deliver high-quality products and services that exceed customer expectations.

Lean6SigmaPro's Quality Function Deployment (QFD) training program provides participants with a comprehensive understanding of QFD principles, methodologies, and applications within the Lean Six Sigma framework. Through interactive sessions, case studies, and practical exercises, participants will learn how to systematically translate customer requirements into design and process specifications to drive continuous improvement and enhance customer satisfaction.


Instructor-led Online Training with Practice Sessions: 02 Hours

Certification By



To equip participants with the knowledge, skills, and tools necessary to effectively apply QFD principles and learn how to systematically translate customer requirements into design and process specifications, driving continuous improvement and enhancing customer satisfaction within their organizations.

Eligibility for the Course
  • Professionals with 0-10 years of experience.
  • Diploma holders/Graduates/Postgraduates from any discipline.
  • Any professional seeking to accelerate his/her corporate career.
  • Anyone keen to learn Quality Function Deployment

Diploma holders/ Graduates / Post graduates.

Trainers Profile

    Srinivas TV - Click to view full profile

  • Certified Master Black Belt & a passionate trainer
  • Over 20 years in the field of Lean Six Sigma
  • Executed/Mentored over 300 Lean Six Sigma projects with $30+ Saving.
  • Trained over 5000 professionals across industries.
  • Corporate Lean Six Sigma trainer for Fortune 50 Companies
Course Fee Includes
  • Examination fee.
  • E-Certificate.
  • 02+ hours of Instructor-led online training.
  • One QFD Knowledge Book.
  • Access to QFD Templates for Practice.
  • Practical Support on a need basis.
Course Program
  • 1.0 Introduction to Quality 
  • 2.0 Cost of Quality (COQ)
  •    2.1 Cost of Good Quality (COGQ)
  •    2.2 Cost of Poor Quality (COPQ)
  • 3.0 Optimum Quality Levels
  • 4.0 Quality Leaders (Juran, Deming, Shewhart, Ishikawa)
  • 5.0 Introduction to Quality Function Deployment (QFD)
  •    5.1 What is QFD
  •    5.2 Importance of QFD in Product and Service Development
  • 6.0 Understanding Customer Requirements
  •    6.1 Customers in Lean Six Sigma Projects
  •    6.2 Techniques for capturing Voice of Customer (VOC)
  • 7.0 House of Quality (HOQ)
  •    7.1 Introduction to the House of Quality Matrix
  •    7.2 Components of House of Quality Matrix
  • 8.0 Create a House of Quality diagram (Case study-based)

Certification Procedure


  • Mandatory Training Hours:
    Attend online training

  • Pass Criteria:
    Successfully pass online exam with 70%

  • Lean6SigmaPro Support:
    End to End support to appear for exam & Certification

  • Additional Fee:

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